Returns & Exchanges
At Access Denied, we stand by our craftsmanship, but if your latest piece doesn't fit your aesthetic, we offer a seamless 30-day return policy for all unworn items. Ensure all original tags and security seals remain intact to qualify for a full refund or exchange.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all designer labels and protective bags are included to prevent damage during transit.
Affix Shipping Label
Download and print your prepaid shipping label from the portal, then attach it clearly to the outside of your return parcel.
Drop Off & Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing